1xbet Privacy Policy

The protection of personal data submitted by users on the 1xbet platform is treated as a primary operational obligation. The platform collects only the information necessary to deliver its services and fulfil its legal responsibilities.

Personal Information Collected

The following categories of personal data may be collected during registration or use of the platform:

• Full legal name;
• Date of birth;
• Residential address;
• Contact details, including email address and phone number;
• Government-issued identification documents;
• Financial information required for deposits and withdrawals;
• Device and technical usage data collected automatically during site interaction.

Purpose of Collection

Personal information is collected for the following purposes:

• Verifying user identity in compliance with Know Your Customer (KYC) requirements;
• Processing financial transactions and maintaining account records;
• Delivering platform services, including betting and gaming functionalities;
• Meeting obligations under applicable Indian regulations and international compliance standards.

Security Measures

The platform applies a combination of technical and organisational safeguards to protect user data, including:

• Encryption of data transmitted between users and the platform;
• Restricted internal access to personal information on a need-to-know basis;
• Regular security assessments and system audits;
• Secure storage protocols for all collected personal records.

User Rights

In accordance with applicable Indian data protection laws, users hold the following rights regarding their personal information:

• The right to access personal data held by the platform;
• The right to request correction of inaccurate or outdated information;
• The right to request deletion of personal data, subject to legal retention requirements;
• The right to withdraw consent for specific processing activities at any time.

All personal information gathered by the platform is processed with a clearly defined and lawful purpose. The platform does not use collected data beyond the scope outlined in this policy.

Account Management and Transaction Processing

User data is primarily used to:

• Create, maintain, and verify user accounts;
• Process deposits, withdrawals, and financial transactions;
• Resolve account-related queries and support requests;
• Apply responsible gambling controls where applicable.

Service Optimisation

Anonymised and aggregated usage data may be analysed to:

• Improve platform performance and usability;
• Identify and address technical issues;
• Develop new features and refine existing services.

Marketing and Communications

With prior consent from the user, collected contact details may be used to:

• Send promotional communications related to available offers;
• Deliver personalised content based on platform activity;
• Notify users of updates to platform terms, policies, or services.

Users may withdraw consent for marketing communications at any time through their account settings or by contacting the support team.

Regulatory Compliance

Personal data is processed as required to:

• Meet anti-money laundering (AML) obligations;
• Respond to lawful requests from regulatory authorities;
• Fulfil reporting obligations under applicable Indian and international legal frameworks.

All processing activities are conducted transparently and in strict accordance with applicable laws.

Users of the platform retain the right to access, review, and manage the personal information held in their accounts at any time.

Requesting Access or Corrections

To access or update personal data, users may:

• Log in to their account and navigate to the profile or account settings section;
• Submit a formal request to the platform’s customer support team via the contact channels listed on the website;
• Provide sufficient identifying details to allow the platform to locate and verify the relevant records.

Requests for correction of inaccurate personal data will be processed within a reasonable timeframe, subject to identity verification.

Data Deletion Requests

Users who wish to have their personal data removed may submit a deletion request through the platform’s support channels. The platform will action such requests in accordance with applicable legal obligations, which may require retention of certain records for a defined period.

Security Verification Consent

As part of the account management process, users provide consent for the platform to conduct security checks where necessary. This may include identity verification procedures to prevent fraud, protect account integrity, and comply with regulatory requirements.

Payment Data Processing

Financial information submitted for the purpose of deposits or withdrawals is processed through authorised third-party electronic payment service providers. These providers operate under their own privacy and security standards and are selected on the basis of their compliance with applicable data protection requirements. Personal financial data is not stored by the platform beyond what is strictly necessary for transaction processing.

The 1xbet platform does not provide services to individuals under the age of 18. Registration on the platform is restricted to adults, and all users are required to confirm their age during the account creation process.

Age Verification Limitations

The platform acknowledges that it is not always possible to verify a user’s age without the submission of supporting documentation. In cases where there is reason to suspect that a registered user may be a minor, the platform reserves the right to:

• Suspend or restrict access to the account pending verification;
• Request official government-issued identification confirming the user’s date of birth;
• Close the account if the user is confirmed to be under 18 years of age.

Requests from Parents or Guardians

If a parent or legal guardian believes that a minor has registered on the platform and submitted personal data, they may contact the support team to:

• Request the immediate closure of the minor’s account;
• Request the deletion of all personal data associated with that account.

All such requests will be reviewed and processed in accordance with applicable data protection obligations. The platform is committed to preventing underage access and takes all related reports seriously.

In the course of delivering its services, the 1xbet platform may transfer personal data to and process it in countries other than India, including jurisdictions where the platform maintains partners, affiliates, or operational infrastructure.

Basis for International Transfers

By using the platform and accepting this privacy policy, users provide consent for their personal data to be transferred internationally as described in this section. Such transfers are carried out only where necessary to deliver the requested services or fulfil legal and contractual obligations.

Data Confidentiality Standards

All agents, partners, and affiliates who receive or process personal data on behalf of the platform are required to maintain strict data confidentiality standards. The platform takes reasonable steps to ensure that:

• All third parties receiving personal data are bound by confidentiality obligations;
• Data is processed only for the purposes for which it was transferred;
• Adequate safeguards are in place to protect personal information in accordance with applicable data protection standards.

Users who do not consent to international data transfers should refrain from using the platform's services.

This legal disclaimer forms an integral part of the privacy policy and is intended to define or modify the scope of specific provisions where required by applicable law or contractual arrangement.

Scope and Application

The disclaimer applies where a user formally accepts the terms of this privacy policy through one of the following means:

• Signing or digitally confirming acceptance of the policy;
• Ratifying the terms through continued use of the platform’s services;
• Joining the agreement upon registration or account creation.

Effect of Acceptance

Upon acceptance, this disclaimer establishes the specific legal regime governing the relationship between the user and the platform with respect to personal data. Where the disclaimer modifies or limits certain standard provisions, such modifications apply solely to the extent permitted under applicable Indian law. Users are advised to review this section carefully alongside the full text of the privacy policy to understand the complete scope of their rights and the platform’s obligations.

Cookies are small text files that are stored on a user’s device when they visit a website. The 1xbet platform uses cookies to support the efficient operation of the site and to improve the overall user experience.

Purposes of Cookie Use

Cookies are used on the platform for the following purposes:

• Collecting statistical data on site usage and traffic patterns;
• Analysing user behaviour to identify areas for improvement;
• Personalising content and settings based on individual user preferences;
• Optimising site performance and loading speed.

Storage Duration

Cookies placed by the platform are stored on the user’s device for a period of one year from the date of placement, unless the user manually deletes them prior to this date.

Managing Cookie Preferences

Users may manage or disable cookies through their browser settings at any time. Disabling certain cookies may affect the functionality or availability of specific features on the platform. The platform’s use of cookies does not involve the collection of sensitive personal information beyond what is outlined in this policy.

Access to and use of the services available on the 1xbet platform requires full and unconditional acceptance of this privacy policy. By registering an account or continuing to use the platform, users confirm that they have read, understood, and agreed to the terms set out in this document.

Current Version Precedence

The current version of this privacy policy supersedes all previous versions. In the event of any conflict or inconsistency between the current version and any earlier iteration, the current version shall take precedence in all respects.

Policy Updates

The platform reserves the right to update or amend this privacy policy at any time. Users are encouraged to review this document periodically to remain informed of any changes. Continued use of the platform following the publication of an updated policy constitutes acceptance of the revised terms.

The platform may share personal data with third parties in specific circumstances, as outlined in this policy and in accordance with applicable Indian and international data protection laws.

Circumstances for Data Sharing

Personal information may be transferred to third parties in the following situations:

• To resolve disputes involving the user or third-party claims related to platform activity;
• To fulfil contractual obligations with partners, payment processors, or service providers;
• To comply with legal or regulatory requirements issued by competent authorities.

Transparency in Third-Party Transfers

Where third-party recipients of personal data are identifiable, they are listed on the platform’s website. In cases where specific recipients cannot be named in advance, the platform will disclose the purpose and volume of data shared prior to or at the time of transfer.

User Consent for Data Transfer

By submitting personal information to the platform, users provide consent for that information to be transferred to third parties as described in this section. Users who do not consent to such transfers should discontinue use of the platform and contact the support team to request account closure.

Restrictions on Third-Party Use

Third parties who receive personal data from the platform are contractually prohibited from using that information for purposes beyond those specified at the time of transfer. The platform does not sell personal data to third parties for commercial purposes.

The 1xbet website may contain links to third-party websites, including partner platforms, affiliate sites, and external resources. These links are provided for informational or operational purposes only.

No Liability for External Practices

The platform is not responsible for the data collection, storage, or processing practices of any external website accessed through links on the platform. Each third-party website operates under its own privacy policy and data handling procedures, which are entirely independent of those of the platform.

User Responsibility

Users who access external websites through links on the platform are advised to:

• Review the privacy policy of the relevant external site before submitting any personal information;
• Exercise appropriate caution when interacting with third-party platforms;
• Direct any privacy-related queries to the operators of the external site in question.

The platform bears no liability for any consequences arising from a user's interaction with external websites or the data practices applied by those sites.